Felipe Pilão is Partner and Head of Business Development at Inwave, working on the front line of the technological transformation of Brazilian retail. A specialist in store operations, loss prevention, and checkout intelligence, he leads projects that connect data, video, and processes to deliver real operational efficiency, not just promises. With experience in major retail chains and large-scale projects, he advocates a clear vision: the future of brick-and-mortar retail depends on the ability to transform operations into data and data into action.
