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Control your operation with intelligence
Inwave Darwin is a cloud platform for operational process control through images, with real-time intervention.
Success cases
Transform the management of your retail network
Developed by Inwave, the Darwin platform has delivered significant results for retail operations across all segments.
Adaptable to most hardware and software systems, it enables remote and centralized process management and control.
Those who use it have results to share
“Days after implementing the remote supervisor, the Chapecó store sold almost twice as much as on its opening day. No lines, no issues. That was the big difference we saw.”
“Previously, it took us 2 to 4 minutes to resolve an item cancellation. With this new centralized format, the service time—including wait time—dropped to 22 seconds.”
“Before, I needed 6 supervisors per store, and they often couldn't handle the demand. Now, a single remote operator can efficiently cover 3 to 4 stores.”
“For high-loss inventory products like beer, chocolate, and milk, we achieved a 60% to 70% reduction in losses, as well as significant overall operational savings.”
“We prioritize real-time analysis execution, which has led to very positive outcomes in accident reduction, food safety anticipation, and tackling the root causes of losses.”
Choose where you want to see Darwin in action:
Wholesale
Improve the customer experience, while reducing losses and costs
Ensure greater agility in service and compliance with processes for all sectors, from the checkout, through the store's scales to the receipt of goods.
Darwin for Wholesale
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Choose where you want to see Darwin in action:
Supermarket
Improve efficiency and reduce operating costs across all areas
Create an intelligence center with shared services for all areas, such as: operations, receipt of goods, loss prevention, customer service, perishables, etc.
Darwin for Supermarket
Choose where you want to see Darwin in action:
Pharmacy
Monitor customer service and manage operations remotely
Facilitate the management of the entire network through an Intelligence Center with real-time monitoring, process auditing and alerts for handling prescription medication.
Darwin for Pharmacy
Choose where you want to see Darwin in action:
Standalone store
Ensure control and support for your autonomous operations
The Inwave Darwin platform offers visibility and control of standalone store operations, with the opportunity to centralize remote intervention, improve the shopping experience and reduce losses.
Darwin for Standalone store
Choose where you want to see Darwin in action:
Convenience store
Deliver a better shopping experience with monitored processes
Ensure the same standard of experience in all stores with wide visibility of operations, process auditing, plus real-time monitoring with alerts for predefined operations
Darwin for Convenience store
Choose where you want to see Darwin in action:
Department store
Track the customer journey and make sure customers have an exceptional experience
Check the application of the standards in all areas of the store and at all stores in the chain. Monitor pre-defined routines, processes, and other operations, reducing losses and improving customer service.
Darwin for Department store
The Darwin platform allows you to have full control of your operation.
User-friendly and optimized interface
The Inwave Darwin platform is designed to facilitate remote monitoring and supervision operations using a simple, intuitive and adaptive navigation.
Easily configurable rules
Full autonomy for managers, with exception rules, filters and configurable alerts that can be applied to act in real time or in audit mode.
Quick and simple web access
A web system with cloud storage, it facilitates the centralization of operations and also provides quick access to images and data without competing with the store's Internet.
Detailed and interactive dashboards
The data generated on the Darwin platform is compiled into a personalized BI, generating various dashboards with valuable insights based on best market practices.
Discover Inwave's solutions
Our portfolio of solutions is constantly updating and expanding, but our most important deliveries are solutions to reduce losses, improve the shopping experience and provide information for retail management.
EASi | Intelligent anti-theft systems
New generation of EAS anti-theft systems that facilitates remote management of equipment and integration with other technologies. Developed by Inwave, intelligent EAS allows you to check the operating status of EAS devices at each store in the network, with data from each piece of equipment installed, providing greater productivity and control.
Inwave Darwin Platform
Platform for monitoring and managing retail processes, the Inwave Darwin solution has a number of adaptable and evolutionary applications for greater retail efficiency. Reduce operating costs at the checkout, ensure processes are conducted in different areas of the store, control access to your stand-alone stores, audit all your weighing operations and more!
Intelligent Video Analytics (iVA)
A technology that turns images into strategic data and insights. With Inwave's iVA solution, it's now possible to better understand what drives engagement at the point of sale, analyze consumer behavior in physical retail stores, and apply metrics that better align to online retail strategies, such as customer flow, most visited areas and others.
Anti-Theft Systems Audit
Intelligent EAS integrated with the store's CCTV camera system, makes it easy to monitor and manage the EAS anti-theft system, linking a video clip to each antenna alarm event. It's possible to conduct audits, assess and improve processes, analyze team performance in case of events, improve management and increase the results.
Contact us
Interested in our solutions or want to be an Inwave Partner?
Fill out the form and we'll be happy to get back to you.
Alternatively, call +55 (11) 4000-2330 or email info@inwave.online
